Home > Gadgets > Stay away from buy.com + motorola

Stay away from buy.com + motorola

January 28th, 2010 arun Leave a comment Go to comments

Motorola H15 is a headset with not so bad reviews – so I decided to get a “New OEM in bulk” piece from buy.com. It looks like motorola is dumping a bunch of refurbished headsets as “OEM in bulk” and “new”.

These things arrive in a plastic pouch, with bare minimum stuff. But they don’t really work. I’m pretty certain that these are products returned by other customers as non-working.

Motorola customer support: 1-800-331-6456 takes you to a eastern european country and the customer service rep disconnects the phone line after taking down my name and phone number.

Buy.com: Won’t return money, but is willing to send more broken bluetooth headsets.

If you’re curious about the problems:

First one: the mic would work only with the headset near my mouth. Didn’t pick up sound when it’s on my ear.

Second one: continuous beeps every second when paired. Motorola doesn’t document what this means.

Categories: Gadgets Tags:
  1. No comments yet.
  1. No trackbacks yet.