Review: Columbia Asia Hospital, Hebbal, Bengaluru
I visited this hospital last week accompanying a family member. This is one of the upscale hospitals in the area in a property adjoining Bellary Road (a major highway). Thought I’d write down some of the differences observed for the benefit of fellow NRIs who may be curious.
The hospital premises are well kept and clean. The crowd was cosmopolitan – one could even say multi-national. I noticed a Jewish looking and an Asian family, apart from many Hindi speaking folks chatting busily on their bluetooth headsets while enjoying the big-screen TV (Have you seen one in the US?). I should’ve taken the hint that everything takes so long here that you need some entertainment while you wait.
Appointments don’t seem to be electronic (Someone manually wrote it on a sheet of paper). If the doctor doesn’t show up on time, you don’t get to see another doctor. People simply wait unless its an emergency. Once the doctor shows up, the nurse determines who goes in next. Folks already know their number in the line and dash into the room as soon as the last patient gets out. The poor doctor rarely gets a breather.
Ultrasound? X-ray? You typically wait 30 mins and then some before the data is available in the system to browse. If you want a report – you need to come back the next day, pick it up and see the doctor again.
Once the doctors consultation is done, he punches his fees in the system and you pay (typically cash) on the way out. Apart from excessive waits and disorderly entry/exit from doctors room, it seems to be generally a step forward.l
The facility at Yeshwanthpur Columbia Asia ia not as per their claim
Do not be surprised if you get night sweat in this hospital. The Air conditioner is switched off at 9.30pm to save power at the cost of the patient health. This is the reason behind night sweat.
There are few nurses who need to be reminded about their duties of giving medicines.
Post operative care is the worst. If you are planning for any major operation beware.
I visited the hospital last week and i really didnt face any problem.. the entire process of taking appointment and meeting the doctor went smoothly.. One thing i noticed is the way staff takes the pain to address to your needs and greets you.
My doctor was very friendly and comforting. The billing process was quick.
We also went to their cafe and i was impressed by the wide array of eatbles they served. And the hygiene and the quality was good and well maintained.
Thumbs up to the hospital.